Complete dietary food for dogs for the reduction of the formation of stones based on oxalates, urates, and cystine.
Instructions for use: it is recommended to consult a veterinarian before use or before extending the period of use. Low protein level. Recommended period of use: up to six months for the reduction of oxalate stone formation; up to six months, but for life in cases of irreversible uric acid metabolism disorder, for the reduction of urate stone formation; initially up to six months for the reduction of cystine stone formation. Serve the product as is, following the daily amounts indicated in the table. The recommended daily amounts in the table are purely indicative and require adjustment to achieve optimal body weight. Daily amounts may vary depending on breed, environment, exercise, temperament, and body composition. The ration can be divided into two or more daily meals. Initially, it is recommended to mix this product with the previously used diet. Fresh water should be available at all times.
Shipping and Delivery Times
🚚 Free Shipping
✔️ For orders over 75€, shipping is free with InPost and Standard.
📦 Shipping Types
|
Shipping method
|
Cost
(orders < 75€)
|
Cost
(orders > 75€)
|
Delivery times*
|
|
InPost (locker or pickup point)
Automatically selected shipping (The system always pre-selects the cheapest shipping), provides delivery to the nearest pickup point or locker to the indicated address.
If there is no Locker/Point near the indicated address, PetBoutique will contact the customer to decide whether to keep this shipment or opt for home delivery with an adjusted cost.
Once the package arrives at the pickup point/Locker, it will be available for collection for 3 business days. If not collected, the package will be returned to the sender and all shipping costs (both ways and storage fees) will be charged to the buyer.
Same-day processing for orders received by 10:00 AM
|
up to 12Kg: €5.50
up to 20Kg: €6.50
|
FREE
|
2-4 business days
|
|
Standard (Express Courier)
Home delivery
Same-day processing for orders received by 12:00 PM
|
€8.90
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FREE
|
2-3 business days
|
|
Express 24H (Priority Express Courier)
Same-day processing for orders received by 2:30 PM
|
10,90€
|
9,90€
|
1 business day
|
|
Bulky Parcel
|
€14.90
|
€14.90
|
3-5 business days
|
📌 Delivery times are indicative and may vary due to causes beyond our control.
⚠️ Failure to pick up at a locker or authorized point will result in charging or no refund of all shipping costs (outbound, return, and storage shipping)
🌍 International Shipping
-
We ship to Europe with rates varying by country.
International Shipping (EU)
|
Country
|
Shipping Type
|
Weight
|
Cost
|
Delivery Times
|
|
France / Principality of Monaco
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
5,90€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
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13,01 - 25 kg
|
9,90€
|
|
|
|
Express EU
|
0 - 5 kg
|
9,00€
|
|
|
|
|
5,01 - 10 kg
|
11,00€
|
|
|
Belgium / Luxembourg / Netherlands
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
6,50€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
|
13,01 - 25 kg
|
10,00€
|
|
|
|
Express EU
|
0 - 5 kg
|
9,00€
|
|
|
|
|
5,01 - 10 kg
|
12,00€
|
|
|
Spain
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
6,90€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
|
13,01 - 25 kg
|
10,90€
|
|
|
|
Express EU
|
0 - 5 kg
|
9,50€
|
|
|
|
|
5,01 - 10 kg
|
13,50€
|
|
|
Austria / Germany / Croatia / Hungary / Slovenia
|
Express EU
|
0 - 2 kg
|
6,90€
|
48 - 96h
|
|
|
|
2,01 - 5 kg
|
7,90€
|
|
|
|
|
5,01 - 10 kg
|
9,50€
|
|
|
Greece / Slovakia / Romania
|
Express EU
|
0 - 3 kg
|
11,90€
|
|
|
|
|
3,01 - 5 kg
|
13,90€
|
|
|
|
|
5,01 - 10 kg
|
16,00€
|
|
|
Estonia / Finland / Ireland / Latvia / Lithuania / Sweden
|
Express EU
|
0 - 3 kg
|
11,90€
|
|
|
|
|
3,01 - 5 kg
|
13,90€
|
|
|
|
|
5,01 - 10 kg
|
17,90€
|
|
⚠️ Exceptions and Surcharges
-
Free shipping applies to orders up to 25Kg in weight (the greater weight between volumetric and actual weight is considered)
-
Remote or Difficult Areas: Surcharge applied by the courier (will be communicated before shipping).
-
Orders over 25 and up to 50 kg: €12.90 Charged at the time of shipping with modification of the placed order;
-
Orders over 50 kg: Customized rates, contact us before purchase.
🔎 Tracking & Delivery
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You will receive an email with the tracking code as soon as your order is shipped.
-
If the courier finds no one at the time of delivery, they will make a second attempt the following day.
-
After two failed attempts, the package will be held in storage: in this case we will contact you to arrange a new delivery.
📩 Questions or doubts? Contact our Customer Service via email or WhatsApp.
Customer Service: +39 388 077 2066 and WhatsApp
Available from Monday to Friday: 09.00 -19.00 and on Saturdays from 9.00 to 12.00
To talk to us click on the WhatsApp "Customer Support" icon at the bottom right.
Or write to servizioclienti@petboutique.it
Are you interested in reselling our products? Write to us at info@petboutique.it
