SALES TERMS

  • The sales prices of the products displayed and indicated on this website include VAT. and any other tax;
  • the cost of transport being subject to discount policies and variations depending on the destination of the goods, you can check it before confirming the purchase.
How to place an order

Add all the desired products to the cart and then select "View cart" to see the summary of the selected products and then "Buy now" to proceed to checkout and enter your personal and shipping details.

Before purchasing products that require specific sizes, measurements or ingredients, make sure you select the correct product! Pet Boutique is attentive to the environment and any return would cause double the CO2 emissions.

If, despite everything, your purchase doesn't convince you, you can return what you ordered. You can also make a partial return, i.e. even just one item from an order that includes more.

 

PRODUCT WARRANTY

PetBoutique observes the dictates of the law regarding consumer protection and guarantee.

All products on the site www.petboutique.it they come from regular Italian distributors or importers regularly authorized by the legislator.

PetBoutique applies the provisions of the Legislative Decree. n. 206 of 6 September 2005 regarding post-sales guarantee obligations on contracts stipulated between consumers and professional operators having as their object the purchase and sale of consumer goods.

 

RESI

See the Refund Policy page

CUSTOMER SERVICE AND SUPPORT

Remember that in case of doubts or requests for help you can also consult our FAQ section or contact our Customer Service via telephone, SMS or WhatsApp (also from the website pages) on the number +39 388 077 2066 from Monday to Friday from 09:00: 00 - 19.00 and on Saturdays from 09.00 to 12.00, or by email to servizioclienti@petboutique.it, we will reply to you as quickly as possible.