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Shipping and Delivery Times
🚚 Free Shipping
✔️ For orders over 75€, shipping is free with InPost and Standard.
📦 Shipping Types
|
Shipping method
|
Cost (orders < 75€)
|
Cost (orders > 75€)
|
Delivery times*
|
|
InPost (locker or pickup point)
Automatically selected shipping (The system always pre-selects the cheapest shipping), provides delivery to the nearest pickup point or locker compared to the indicated address.
Same-day shipping for orders received by 10:00 AM
|
up to 5Kg: €4.90
up to 13Kg: €5.70
up to 18Kg: €6.50
|
FREE
|
2-4 working days
|
|
Standard (Express Courier)
Home delivery
Same-day dispatch for orders received by 12:00 PM
|
8,90€
|
FREE
|
2-3 working days
|
|
Express 24H (Priority Express Courier)
Same-day shipping for orders received by 2:30 PM
|
10,90€
|
9,90€
|
1 working day
|
|
Voluminous Neck
|
14,90€
|
14,90€
|
3-5 working days
|
📌 Delivery times are indicative and may vary due to external factors beyond our control.
🌍 International Shipping
-
We ship to Europe with rates varying by country.
International Shipments (EU)
|
Village
|
Shipping Type
|
Weight
|
Cost
|
Delivery Times
|
|
France / Principality of Monaco
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
5,90€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
|
13,01 - 25 kg
|
9,90€
|
|
|
|
Express UE
|
0 - 5 kg
|
9,00€
|
|
|
|
|
5,01 - 10 kg
|
11,00€
|
|
|
Belgium / Luxembourg / Netherlands
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
6,50€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
|
13,01 - 25 kg
|
10,00€
|
|
|
|
Express UE
|
0 - 5 kg
|
9,00€
|
|
|
|
|
5,01 - 10 kg
|
12,00€
|
|
|
Spain
|
Pickup Point (☘️ Low CO2 ☘️)
|
0 - 5 kg
|
6,90€
|
48 - 96h
|
|
|
|
5,01 - 13 kg
|
7,90€
|
|
|
|
|
13,01 - 25 kg
|
10,90€
|
|
|
|
Express UE
|
0 - 5 kg
|
9,50€
|
|
|
|
|
5,01 - 10 kg
|
13,50€
|
|
|
Austria / Germany / Croatia / Hungary / Slovenia
|
Express UE
|
0 - 2 kg
|
6,90€
|
48 - 96h
|
|
|
|
2,01 - 5 kg
|
7,90€
|
|
|
|
|
5,01 - 10 kg
|
9,50€
|
|
|
Greece / Slovakia / Romania
|
Express UE
|
0 - 3 kg
|
11,90€
|
|
|
|
|
3,01 - 5 kg
|
13,90€
|
|
|
|
|
5,01 - 10 kg
|
16,00€
|
|
|
Estonia / Finland / Ireland / Latvia / Lithuania / Sweden
|
Express UE
|
0 - 3 kg
|
11,90€
|
|
|
|
|
3,01 - 5 kg
|
13,90€
|
|
|
|
|
5,01 - 10 kg
|
17,90€
|
|
⚠️ Exceptions and Supplements
-
Remote or Disagreed Zone: Supplement applied by the courier (will be communicated before shipping).
-
Orders over 50 kg: Customized rates, contact us before purchase.
🔎 Tracking & Delivery
-
You will receive an email with the tracking code as soon as your order is shipped.
-
If the courier does not find anyone at the time of delivery, they will make a second attempt the following day.
-
After two failed attempts, the package will be held in storage: in this case we will contact you to arrange a new delivery.
📩 Questions or concerns? Contact our Customer Service via email or WhatsApp.
Customer Service: +39 388 077 2066 and WhatsApp
Available from Monday to Friday: 09.00 -19.00 and on Saturdays from 9.00 to 12.00
To talk to us click on the WhatsApp "Customer Support" icon at the bottom right.
Or write to servizioclienti@petboutique.it
Are you interested in reselling our products? Write to us at info@petboutique.it
